Privacy Policy

Your privacy is important to us. This policy explains how Vishwa Kitchenware collects, uses, discloses, and safeguards your information when you visit our site or use our online platform. By using this service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you. This includes information you provide directly to us, such as your name, delivery address, billing address, payment information (handled securely via payment processors), and any other details you provide when making a purchase, creating an account, or contacting us.

We also automatically collect certain information when you access our site. This may include your IP address, browser type, operating system, referring URLs, information about your activity on the site (like pages viewed, products viewed, and search queries), and device identifiers. This information helps us understand how users interact with our service and improve it.

Legal Basis for Processing

We process your personal information based on several legal grounds, including:

• The necessity to perform a contract with you (e.g., processing your order, providing customer support).
• Our legitimate interests (e.g., improving our services, preventing fraud, marketing our products where permitted).
• Your consent (e.g., for sending marketing communications where required, or for specific data processing activities).
• Compliance with legal obligations to which we are subject (e.g., tax laws, data protection regulations).

How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders and transactions.
• To manage your account and provide customer support.
• To improve and personalize your experience on our site.
• To communicate with you about your orders, products, services, and promotional offers.
• To analyze usage and trends to improve our site and products.
• To detect, prevent, and address technical issues, fraud, and other illegal activities.
• To comply with legal obligations.

Sharing Your Information

We may share your information with third parties in the following circumstances:

• With service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• To comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
• To protect our rights, property, or safety, and the rights, property, or safety of others.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

We do not sell your personal information.

Data Security

We implement technical and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purpose of processing.

Your Data Protection Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate personal information.
• The right to request erasure of your personal information in certain circumstances.
• The right to request restriction of processing of your personal information.
• The right to object to the processing of your personal information.
• The right to data portability.
• The right to withdraw consent where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personally identifiable information from anyone under that age. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, please contact us by postal mail at: